Privacy policy
This policy explains how Peetama handles personal information associated with visits, purchases, and communications through peetama.com.
Details Collected During Your Visit
When you purchase or contact us, we may receive your name, email address, telephone number, billing and delivery information, order details, and information contained in customer service communications.
Technical information such as IP address, device type, browser information, and website activity may also be collected automatically.
What the Information Supports
Information may be used to process orders, arrange delivery, provide customer service, handle returns and refunds, maintain website security, prevent fraudulent activity, and meet applicable legal requirements.
Where permitted, information may also support website improvement and relevant marketing communications.
Businesses Supporting Our Store
Certain information may be shared with service providers when necessary to operate our store.
These can include payment processors, ecommerce providers, fulfillment services, shipping carriers, security providers, and other businesses supporting order completion.
We do not sell personal information as part of our ordinary retail operations.
Cookies and Website Functions
Cookies and similar technologies may support shopping carts, checkout, account functions, preferences, security, analytics, and general website operation.
Browser settings may allow you to manage certain cookies, although disabling essential cookies can affect website functionality.
Protecting and Retaining Information
We use reasonable measures intended to protect personal information from unauthorized access, misuse, loss, or disclosure.
Information is retained for as long as reasonably necessary for transactions, customer service, security, legal compliance, and other legitimate purposes.
Requests Concerning Your Data
Depending on applicable law, you may have rights concerning access to, correction of, or deletion of certain personal information.
Requests and privacy questions can be sent to:
We may need to verify your identity before completing certain requests.