Contact us

Whether you are considering a product or already have an order with us, you can contact the Peetama support team when assistance is needed.

Questions Before Purchasing

For questions about product dimensions, specifications, materials, available options, or other product information, please include the product name or page when contacting us.

This helps us identify the item and provide the relevant available information.

Help With an Existing Purchase

If your question concerns an order you have already placed, include your order number together with a brief description of your request.

We can assist with order information, shipment questions, delivery concerns, and applicable after-sales matters.

Product or Delivery Concerns

If merchandise arrives damaged, defective, incomplete, or different from your order, please contact us with the relevant order information.

Photographs or other supporting information may be requested where reasonably necessary to review the issue.

Return and Refund Assistance

Return requests are handled according to our Refund Policy.

Please contact us before sending merchandise back so that the request can be reviewed and the applicable return instructions can be provided.

Customer Support

Website: peetama.com

Email: [email protected]

For specific information about shipping, refunds, privacy, or website terms, please review the corresponding policy page on peetama.com.